| Author: |
Weingand, Darlene E. |
| Title: |
Customer service excellence : a concise guide for librarians / Darlene E. Weingand. |
| Publisher: |
Chicago : American Library Association, 1997. |
| Description: |
Book |
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xii, 136 p. : ill. ; 23 cm. |
| LC Subject(s): |
Public services (Libraries) --United States. |
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| Location: |
Van Pelt Library |
| Call Number: |
Z711 .W434 1997 |
| Status: |
Available, check location |
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