Franklin User Guide - Place Requests

Penn faculty, students, staff, affiliates, and courtesy borrowers may place a variety of requests directly from Franklin. Patrons whose records are blocked for any reason will not be able to use the Request Menu. For information on charge limits, fine limits, and other possible block reasons, please see the appropriate patron group under Borrowing Policies.

To place a request, first search for a specific work. Once you have displayed the record page, click on the Place Request button. If you already logged in to check your patron information, you will see a Request Menu listing all the available options for your patron group. If you are not already logged in, you will be prompted to enter your Penn Library ID and last name.

Each Request form includes instructions. You will need to re-enter your Penn Library ID on each request. Note that many types of requests require you to provide information in the Comments field. Failing to provide requested information will likely cause a delay in fulfilling your request.

Books by Mail

This service is restricted to Penn graduate students and faculty living 75 miles or more away from Philadelphia. Registered participants use this form to request delivery of Penn library books. More about Books by Mail.

Any e-mail address or temporary mailing address you have supplied to the Library will not display.

Recall from Current Borrower

Any borrower may recall a book that is charged to another person. Penn Card holders, please note that it is often faster to use Borrow Direct or E-Z Borrow to get a copy of a book than to wait for a recalled item to be returned. Only items that are charged may be recalled. You can specify a copy to be recalled, or you can place a general request for any copies that are charged using the title level recall. The first copy returned will fulfill your request.

Deliver from Storage or Another Library

Patrons may request delivery of volumes located at the High Density Storage Facility. Any library in the Penn Library system may be designated as the pickup location. Note that deliveries are made twice daily Monday - Friday to Van Pelt Library, and once a day to other libraries on campus. Visitors must use the library's request for book/recording/video from storage form.

Penn patrons may request delivery of circulating items from the Center for Judaic Studies Library at 4th and Walnut. All materials will be delivered to Van Pelt Library. Deliveries are scheduled twice a week, on Mondays and Wednesdays. The CJS Library is open Monday through Friday, 9 to 4:30, and visitors are welcome to use materials on site. Penn patrons may charge items at the CJS library.

In Process Request

Use this request to have uncataloged material expedited for your use. Only Penn patrons are eligible for this service.

Get Article Copy from Storage

Any borrower may request a copy of a journal article located in the High Density Storage Facility. Be sure to provide complete citation information for the article needed. Visitors must use the library's request an article from storage.

Request lost/missing book via ILL

Penn patrons may use this form to send a request directly to Interlibrary Loan for any item listed as lost or missing in Franklin. NOTE that Borrow Direct or E-Z Borrow may be faster than traditional Interlibrary Loan.

On Order Request

Use this request if you wish to be notified when an on order item arrives. Note that it may take weeks or months before the order arrives, so if you need the material quickly, try Borrow Direct or Interlibrary Loan (Penn patrons only).

Put on Course Reserve

Faculty, and for some libraries, Teaching Assistants, may use these forms to submit bibliographic information directly to the appropriate library reserve desk for books needed for course reserve.